Help Center

We are very confident about this! We adhere to the principle of 'consistency between physical objects and images'. All product images are taken by professional photographers under natural light to minimize color differences as much as possible. We provide high-definition detailed images and multi angle displays on the details page, and will clearly label the materials. Please feel free to purchase with confidence.

This is a very good question! To provide you with a more intuitive reference, we will provide a "capacity test" icon on the details page of some packages (such as easily accommodating a mobile phone, a long wallet, a lipstick, a pack of tissues and keys, etc.). If you have any questions about the capacity of a specific style, please feel free to consult our online customer service. We will measure the internal dimensions in detail and provide suggestions for you.

We have tried our best to avoid color difference! All products are photographed under professional lighting and proofread by designers to achieve the closest color to the actual product. However, due to differences in monitor brands and color settings, there may be subtle differences in color tones. If you are extremely sensitive to colors, we recommend that you refer to the text color description on the details page.

Please rest assured that we offer multiple mainstream and secure payment methods to ensure the safety of your funds.
Currently, we support:
Online payment: Alipay, WeChat payment, UnionPay cloud flash payment.
International credit cards: Supports Visa, MasterCard, American Express, etc. (processed through internationally renowned Stripe or PayPal channels, your card information is protected by high standard encryption).
Other methods: Some regions support PayPal payment.

Our website uses SSL encryption technology throughout the entire process to ensure that your personal information and payment data are never leaked. You can shop with peace of mind!

Thank you for your support! Normally, only one coupon (including discount coupons or full discount coupons) can be used per order, and coupons cannot be stacked. When settling, the system will automatically match you with the coupons that are available and offer the maximum discount. Please refer to the detailed instructions of each coupon for specific usage rules.

Yes, there is! We offer a 12-month quality warranty for all regular priced products. In normal use, if there are non-human quality problems such as hardware detachment, breakage, or tape cracking, please contact our online customer service as soon as possible. We will provide you with free repair or replacement services according to the specific situation, so that you can buy with peace of mind.

Of course you can! We offer a "7-day worry free return and exchange" service. Within 7 days from the date you sign for the goods, we support returns and exchanges without reason, provided that the goods are intact, unused, and have complete labels (including anti-counterfeiting labels). (Please note: The return shipping cost for non quality issues will be borne by you. If it is due to quality issues or if we send the wrong item, we will bear all shipping costs and apologize deeply.)

We are very confident in this! Every bag undergoes strict quality control screening by us.

We fully understand your expectations! We will process and arrange shipment for all orders within 1-3 working days (weekends and holidays will be postponed). After shipment, the domestic delivery time is usually 3-7 days, depending on your region and the courier company you choose. After placing an order, an order number will be automatically generated, and you will receive an email containing logistics tracking information after shipping, making it convenient for you to check the package location in real time.

Yes! Our website inventory is linked in real-time with the warehouse. The page displaying "Buy Now" or "In Stock" indicates that the product is in stock and you can place your order with confidence. For hot selling items, inventory changes quickly. If you see a style you like, it is recommended to place an order as soon as possible to avoid falling behind.